Owing to an accounting screwup (which may actually have been my fault,
Wed, 03 Sep 2003 04:23:44 +0000
Owing to an accounting screwup (which may actually have been my fault, for a change), my cablemodem service stopped at around 2pm today, NTL obviously preferring to switch everything off than to e.g. attempt to contact the customer in such circumstances. Having resolving this in the space of about half an hour - most of it in various kinds of queues, 14 hours later my service has still not been reconnected. "By the end of the day", they said. Ha.
Apparently the customer service people (who have the authority to reconnect) don't have access to the same computer systems as the technical support department (who actually have the ability) and have to send email to effect this. My guess is that the email in question is stuck behind a zillion bounces and a virus checking bottleneck, and I should plan for the return of my The Infinite Distraction That Is Internet service sometime on Friday. In the meantime I'm reduced to 56k modem on a noisy (and pay-per-minute) analogue line, so for the most part not on irc.
I think I got more work done without net than I typically (or at least, often) do with it. But on the other hand, anyone who wanted to look at cvs.telent.net couldn't. Bad luck, anyone.